From: "John Galle" <jgalle@.com
To: heygary@sfbags.com
Subject: COZMO BAG...ONE YEAR LATER

Gary,

I am a confessed lover of atttaché cases. With this in mind, I bought the Cozmo bag one year ago. It was more expensive than the typical Lands End/LL Bean bags (before the Cozmo, they suited me just fine). Naturally I was somewhat hesitant, but it was such a great looking bag on your website. The gold lining helps me find anything easier. It stores more than anything I have ever had. I have used this everyday for a year and am delighted with this bag! I am able to carry my Mac Book Pro with my with cables, and my Franklin Planner fits nicely in the outside flap. The strap takes the burden off my shoulders. Two weeks ago for a change of routine I used my old attaché. I couldn't wait to switch back to my Cozmo bag.

The more I use it, the more I like it. Thanks for making a quality product that looks great and stands up to rigorous daily use!

Jack Galle

From: "Jane McTeigue" <janemcteigue@.com>
To: heygary@sfbags.com
Subject: Re: On the way....

You guys have been a treat to work with. I learned about you from a friend in Santa Fe who won't stop raving about his bag. Months ago when I got my new laptop he insisted I go right to your web site and get a good bag...what's the big deal, I figured it'd be easier to just pick one up locally... well let me tell you that I've been in every office store, bike shop, out door gear store, luggage store and apple store in 4 states and haven't seen anything I wanted... Yesterday, after hearing me complain about the trouble I was (still) having finding the right laptop bag he forced me to get on your site.
Voila! There was my perfect bag, complete with pink leather!

Thanks!
Jane

From: "Daniel Bratone" <bratone@.com
To: rommel@sfbags.com
Subject: Re: On the way...

Folks @ Waterfield,

I received my large Cozmo and let me just say that this is hand down the greatest bag in the world. I commute into New York City to work at a software company, and go to school at night, so I am constantly carrying a laptop and several heavy books at one time. The elastic shoulder strap and offset placement makes all the difference in the world. I can't say enough about the design,materials and functionality of this bag. This along with the level of customer service that just does not seem exist in retail anymore has made buying this bag worth every penny.

I am telling all of my friends. Thanks again and good luck,

Dan Bratone

Gary:

HOLY COW!!! I received my bag this afternoon, talk about FAST!

I am a self confessed "bag hag", meaning I am always searching for that "perfect" bag. I have several backpacks, messenger bags, shoulder bags, and totes to back this up. I see a bag that I THINK might work for me, and overlook things that I know just aren't right (ie, the bag is too big or small, has a flap, too much padding, too bulky, etc.). basically, whenever I buy a bag, there is always some sort of compromise I have to make. Of course, after a few days, I am just so frustrated that the bag ends up in the "bag graveyard" (my hall closet). Sometimes, I am able to find a home for my bag, and they are happily aquired by a friend or a relative.

FINALLY, I have found the PERFECT bag! I am so very happy with my new Cosmo bag! It is perfect in every way: No flap, holds it shape, isn't too big or bulky, has the right amount of padding, and is just an all around great, cool looking and well made function bag. My Cosmo is just the perfect size for all of my gadgets (phone, PDA, IPOD, and whatever other stuff I end up hauling around).

Best of all, the Cosmo is made extremely well. The attention to detail is amazing and it is such a nice looking bag. I just can't say enough good things about this product.

Consider me a "customer for life". I am no longer searching for that perfect bag, I now own it!

Tammie

Gary;

This Cozmo combination is AWESOME! I was hesitant to order something I’ve never laid hands or eyes on before, but my trust in your folks was well placed. The materials and workmanship are truly old-world quality and I look forward to years of service from them. No one who has seen the full suite can keep their hands off the pieces, but have to unzip, pull out and open everything, all the while exclaiming how absolutely blown away they are by the items. WELL DONE! And thanks for the coolest, best quality bags on the planet! My PowerBook and digital camera equipment have the sweetest digs around to ride in!

William R. “Rob” White
Arizona Moon Studios